A list of questions frequently asked about SturdiGuns

Shipping Questions

How do you ship my order?

SturdiGuns currently mails all packages using USPS Priority Mail or USPS Priority Mail Express.

When will my package arrive?

Most packages are usually delivered in 1-3 business days. Use this link to determine how long standard USPS Priority Mail shipping will take on average to get to you

Is my “Priority Mail” delivery date guaranteed?

Unfortunately USPS does not guarantee delivery dates of standard Priority Mail packages. Most packages are usually delivered within 2-3 business days, the rare exception being unusually active shipping dates, for example during holidays. The actual shipping dates often depend on where you live in relation to where your SturdiGuns.com order is being shipped from, which currently is central Missouri.

What if I want a guaranteed delivery date?

You're in luck! Guaranteed delivery dates are available by choosing USPS Priority Mail EXPRESS upon check out. Priority Mail Express is the fastest mail service offered by USPS and provides guaranteed 1 or 2 day delivery dates. For more information on Priority Mail Express click here.

Do I get a tracking number?

Yes. Once your order is packed, and a shipping label is created you will receive a USPS Tracking number to the email you provided in your order. If you did not get a tracking number, please contact shipping@sturdiguns.com for more information.

Do you ship with anyone but USPS?

We offer a variety of other shipping options. Choose which one fits your need and budget. USPS is most often the best value but is not guaranteed delivery. If you need it for sure by a certain time please choose UPS or FEDEX or Express USPS.

Product Questions

What are the dimensions of each product?

All products have dimensions inside each products page under the ADDITIONAL information tab found at the bottom of each product page.

Can you make a custom model for me?

Custom models have a minimum $75 model fee for a totally custom product when only one or two pieces are requested. For custom model inquiries, contact sales@sturdiguns.com.

I have a suggestion for a new model, now what?

Just send us an email with the name of the model or post it on our Facebook page. All suggestions are taken into consideration, we read every single one and research their viability. Most ideas just won't work as marketable models, but some do! We do read all of them!

Tell me about your Sturdi Guarantee.

Here at SturdiGuns we take quality very seriously. All our products are built to last as long as possible. We are extremely dedicated to providing quality American made products. To help make sure your SturdiGuns are defect-free, we offer a “No questions asked” Free Replacement Policy. If you break one of our models and believe it did not live up to the “Sturdi” claim, let us know and we will send you a new one free of charge. Shipping costs may apply.

How do I get a free replacement under your Sturdi Guarantee? (at this time our form is being revised and may not be available.)

To process your guarantee replacement you will need to fill out the online form found on the main page under the GUARANTEE tab at the top of the page.  You will need a photo of the broken item so we can examine the break. This photo allows us to see where the product broke so that we can make changes necessary to the models to ensure our products remain Sturdi for any future orders.

You may also bring your broken item to any event we may be at and exchange your broken item for a new one, free of charge! You will be asked to fill out a Sturdi Guarantee Form for our records.

How long does it take to get my warranty item?

Warranty orders are usually processed pretty immediately but please allow up 5-10 business days for the warranty to be shipped out. If you haven't heard from us in 5 - 10 BUSINESS days you may contact us for an update on your warranty. You will receive tracking when your warranty order is shipped.

Where can I buy SturdiGuns at?

SturdiGuns products can be found at SturdiGuns.com, Amazon.com, and Ebay.com

SturdiGuns also attends multiple indoor and outdoor events each year. To find out if we are going to be near you this year just click on the EVENTS tab on the top of our home page.  Our products can also be found at some brick and mortar stores:

1. Vendors Mart: 933 N Glenstone Ave, Springfield, MO 65803. (SturdiGuns stocks seconds here)
2. Earth Outdoor Tactical: 9871 E 20th St, Mountain Grove, Missouri
3. Renew Ag Supply: 811 Sunnyside Lane, Atlantic, Iowa

If you have any other questions to add to this list, please send us a message!